zi77 Terms and Conditions
Please read the following terms carefully before using this platform. By accessing the site, you are considered to have accepted these terms and conditions.
General Introduction and Eligibility
zi77 is an online betting and casino platform. These terms and conditions ("Terms") form a legally binding agreement between the zi77 platform and its users ("you" or "user").
By accessing this platform, creating an account, or using any service, you confirm that:
- You are at least 21 years of age.
- You are using this platform voluntarily and entirely at your own responsibility.
- Participating in online betting or gaming activities is not prohibited for you in your area.
- You have read and understood these complete terms and conditions.
Account Registration and Management
2.1 Creating an Account
To create an account on zi77, you must provide accurate and complete information. Creating an account with false or misleading information is a violation of these terms and may result in account termination.
2.2 Single Account
Only one account per person is permitted. Creating multiple accounts by the same person, from the same device, or from the same IP address is strictly prohibited. If multiple accounts are detected, all of them will be permanently closed and the associated balances may be forfeited.
2.3 Identity Verification
zi77 reserves the right to verify your identity at any time. Failure to respond to a verification request may result in the account being temporarily or permanently suspended. Users are required to provide the necessary documents in a timely manner.
2.4 Account Security
It is entirely your responsibility to keep your account password and login details confidential. Your password should not be shared with any third party. If you suspect any unauthorized access to your account, notify our support team immediately.
Deposit and Withdrawal Terms
3.1 Accepted Payment Methods
zi77 currently accepts transactions through the following mobile banking methods: bKash, Nagad, Rocket and Upay. The account must be registered in your own name — transactions from third-party accounts are not permitted.
3.2 Minimum Deposit Amount
The minimum deposit amount for each method is ৳300. Deposits below this amount are not allowed.
3.3 Minimum Withdrawal Amount
The minimum withdrawal amount is ৳1,000. Withdrawal requests are generally processed within 10 to 45 minutes.
3.4 Transaction Authenticity
zi77 strictly follows anti-money laundering policies. Every transaction is conducted through secure SSL encryption. If a suspicious transaction is detected, we reserve the right to block and investigate it.
3.5 Withdrawal Conditions
Before withdrawal, deposited funds must complete a minimum of one betting turnover. Before withdrawing from a bonus balance, the specified wagering requirements must be met (see Section 4 for details).
Bonus and Promotion Terms
4.1 Welcome Bonus
New users will receive a 120% bonus on their first deposit, up to a maximum of ৳5,000. For example: depositing ৳1,000 gives a ৳1,200 bonus and a total balance of ৳2,200. Depositing ৳10,000 or more gives the maximum ৳5,000 bonus and a total balance of ৳15,000.
4.2 Wagering Requirements
The wagering requirement for the welcome bonus is 15 times the bonus amount. Wagering is calculated on the bonus amount only, not on the total (deposit + bonus) balance. For example: ৳1,200 bonus × 15 = ৳18,000 must be wagered before withdrawing bonus winnings.
4.3 Bonus Use Restrictions
A bonus applies to one account only. If attempts to use a bonus from multiple accounts or from the same household are detected, the bonus will be forfeited. zi77 reserves the right to modify, suspend, or cancel any bonus promotion.
4.4 Other Promotions
zi77 may offer various promotions from time to time. Each promotion will have its own terms and conditions, which will be clearly stated on the promotion page. If there is a conflict between the general terms and promotion-specific terms, the promotion-specific terms will take precedence.
Betting and Gaming Rules
5.1 Games and Sports Betting
zi77 offers sports betting, live casino, slots, and other gaming sections. Each game or betting market has its own applicable rules, which are displayed within the game or on the relevant page.
5.2 Technical Errors
If the outcome of any game is affected by a server error, software issue, or any other technical problem, zi77 reserves the right to void that round or provide compensation.
5.3 Fraudulent Behavior
Any form of fraud, manipulation, hacking, software exploitation, or attempting to gain an advantage through any improper means is strictly prohibited. If such behavior is detected, the account will be immediately closed and all winnings will be forfeited.
5.4 Automated Betting Prohibited
Betting using bots, scripts, or any automated method is prohibited. If zi77 detects such activity, it reserves the right to permanently close the associated account.
VIP Program and Loyalty Rewards
zi77's VIP program has three tiers: Bronze, Silver, and Gold.
- Bronze: Up to 0.5% weekly cashback.
- Silver: Up to 1.0% weekly cashback.
- Gold: Up to 1.5% weekly cashback.
Advancement to a VIP tier depends on regular activity and contribution to the platform. zi77 reserves the right to modify the terms of VIP benefits.
Responsible Gaming
zi77 places the highest importance on responsible gaming. We believe gaming should be a form of entertainment, not a source of financial stress.
7.1 Self-Restrictions
Users can set their own deposit limits, betting limits, or session time limits. This service is available through our support team.
7.2 Self-Exclusion
If a user feels that their gaming habits are becoming problematic, they may request a temporary or permanent closure of their account. Self-exclusion requests can be made through our live chat or email.
For more details, visit our Responsible Gaming page.
Account Suspension and Closure
8.1 zi77's Rights
zi77 may temporarily or permanently suspend or close any account for the following reasons:
- Violation of any clause of these terms and conditions.
- Suspicion of fraudulent or deceptive activity.
- Failure to complete identity verification.
- Operating multiple accounts.
- Money laundering or suspicious financial activity.
- Evidence of being a minor.
8.2 User Rights
You may request closure of your account at any time. Before closing your account, ensure that your eligible balance has been withdrawn. The account will be closed only after any pending withdrawals are completed.
Intellectual Property
All content on the zi77 platform — logos, designs, graphics, text, software, and other materials — is owned by zi77 or licensed from third parties. Reproducing, distributing, or using any part of this content for commercial purposes without zi77's written permission is prohibited.
Limitation of Liability
zi77 always strives to provide uninterrupted service, but service may be temporarily disrupted due to technical reasons. zi77 is not obligated to provide compensation for such disruptions.
Betting and gaming inherently carry financial risk. zi77 is not responsible for any financial losses. You are using this platform voluntarily and at your own risk.
Privacy
Details on how your personal information is collected, used, and kept secure can be found on our Privacy Policy page. By accepting these terms, you are also accepting our privacy policy.
zi77 does not sell user data to third parties. We keep all data secure using SSL encryption.
Dispute Resolution
In the event of any dispute or complaint, please contact our support team first. We always try to resolve issues through discussion.
- Live Chat: Available 24/7 — for immediate assistance.
- Email: [email protected]
If a resolution is not reached after contacting the support team, both parties will mutually agree on a method of dispute resolution.
Changes to Terms
zi77 reserves the right to update or modify these terms and conditions at any time. Users will be notified of significant changes. Continued use of the platform after changes constitutes acceptance of the new terms.
The date of the most recent update will always be displayed at the top of this page. You are encouraged to check this page regularly.
Contact
If you have any questions or comments about these terms, please contact our support team:
- Live Chat: Active 24/7 — service available in Bengali and English.
- Email: [email protected]
Play Safely at zi77
If you have questions after reading our terms, the support team is always ready to help. Enjoy gaming responsibly.